LK
Lesego K
1 reviews | Active since Jul 2020
30 Dec 2020, 21:51
Claims
I was involved in an accident recently... I tried to claim i was told i had missed one month payment.. But they still deducted the money for the month i owed and yet they still refuse to process my claim
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Oneplan Insurance's replyOfficial
31 Dec 2020, 16:51Hi Leroy,
Please note that we have tried to contact you but to no avail.
We are sorry to hear about the recent accident that you were involved and hope that there was no bodily harm that came upon you.
Your claim has been reviewed by the claims department and unfortunately due to the missed debit for the month of December 2020 and the accident happening within the period that the policy was suspended, no claims can be entertained. Please view correspondence sent via email.
Kind Regards
Oneplan
Please note that we have tried to contact you but to no avail.
We are sorry to hear about the recent accident that you were involved and hope that there was no bodily harm that came upon you.
Your claim has been reviewed by the claims department and unfortunately due to the missed debit for the month of December 2020 and the accident happening within the period that the policy was suspended, no claims can be entertained. Please view correspondence sent via email.
Kind Regards
Oneplan
Oneplan Insurance's reply31 Dec 2020, 16:51
Official
Hi Leroy,
Please note that we have tried to contact you but to no avail.
We are sorry to hear about the recent accident that you were involved and hope that there was no bodily harm that came upon you.
Your claim has been reviewed by the claims department and unfortunately due to the missed debit for the month of December 2020 and the accident happening within the period that the policy was suspended, no claims can be entertained. Please view correspondence sent via email.
Kind Regards
Oneplan
Please note that we have tried to contact you but to no avail.
We are sorry to hear about the recent accident that you were involved and hope that there was no bodily harm that came upon you.
Your claim has been reviewed by the claims department and unfortunately due to the missed debit for the month of December 2020 and the accident happening within the period that the policy was suspended, no claims can be entertained. Please view correspondence sent via email.
Kind Regards
Oneplan