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dS
debbie S

1 reviews | Active since Jun 2020

18 Oct 2022, 11:24

Claim for house hold lost in burning house

<div>Samantha Cati keep me updated almost everyday of the claim process, she was friendly, understandable she went that extra mile, she did a job well done, the rest is the management team that have to decide the outcome of the claim</div>

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Replies (4)
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debbie S's update18 Oct 2022, 11:27
Reviewer Update
i am giving Samantha Cati 5 stars for exellent service
Oneplan Insurance
Oneplan Insurance's reply18 Oct 2022, 12:48
Official
Hi Debbie,

Thank you for sharing your service experience with us.

We are so sorry to hear about the events that have occurred, an accident like this is always an unpleasant experience, we are however pleased to hear that besides the current situation Samantha was able to assist professionally and with compassion during this difficult time. Our clients are our number one priority, we aim to provide them with the best service possible and we are so proud of Samantha for assisting you in a wonderful manner.

Our love and well wishes are with you. 
  
Thank you for being a part of the Oneplan Family.

Kind Regards,
Oneplan
dS
debbie S's update19 Oct 2022, 08:39
Reviewer Update
Samantha Cali thank you for your excellent service with my claim, your sleepless nights and stress during the claim process you have done your utmost best and I give you 10 stars for the excellent service, I will introduce people to join Oneplan as I have never had any problems with Oneplan
dS
debbie S's update19 Oct 2022, 08:41
Reviewer Update
Samantha Cali thank you for your excellent service with my claim, your sleepless nights and stress during the claim process you have done your utmost best and I give you 10 stars for the excellent service, I will introduce people to join Oneplan as I have never had any problems with Oneplan