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Fenny B
1 reviews | Active since Nov 2019
20 Nov 2019, 13:39
Claim assistance
Cynthia Kekana from OnePlan assisted me very well. She called me to advise on the process for the claim. She even went out of her way to call my doctor to get the necessary information. Thank you so much Cynthia. Much appreciated service.
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Oneplan Insurance's replyOfficial
20 Nov 2019, 16:15Hi Fenny,
Thank you for taking the time to post this lovely compliment about the service that you have received.
We're glad that Cynthia was able to assist you in your time of need.
If you haven’t yet downloaded our super-efficient Oneplan Mobile Application, please do so now by searching Oneplan in your app store and clicking download. The app has been designed to provide an even better customer experience as it allows all our clients to be able to load claims, upload invoices, view your policy documentation and to chat to one of our consultants with any query you might have regarding your policy.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards
Oneplan
Oneplan Insurance's reply20 Nov 2019, 16:15
Official
Hi Fenny,
Thank you for taking the time to post this lovely compliment about the service that you have received.
We're glad that Cynthia was able to assist you in your time of need.
If you haven’t yet downloaded our super-efficient Oneplan Mobile Application, please do so now by searching Oneplan in your app store and clicking download. The app has been designed to provide an even better customer experience as it allows all our clients to be able to load claims, upload invoices, view your policy documentation and to chat to one of our consultants with any query you might have regarding your policy.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards
Oneplan