Chatting with 6 diff...
Chatting with 6 different people at the same time and no solution was given…
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Oneplan Insurance's replyOfficial
19 Aug 2021, 14:51Good day Thulani,
Thank you for taking the time to bring this to our attention.
We have attempted to contact you on the listed number; however, it was to no avail.
It is deeply concerning of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused as this is not the level of service that we aim to provide our clients with.
Please rest assured that this matter will be investigated and measures will be put in place to ensure that this does not reoccur.
We have acknowledged your complaint and we have escalated the matter to the relevant department, we will revert with the relevant feedback.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We have attempted to contact you on the listed number; however, it was to no avail.
It is deeply concerning of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused as this is not the level of service that we aim to provide our clients with.
Please rest assured that this matter will be investigated and measures will be put in place to ensure that this does not reoccur.
We have acknowledged your complaint and we have escalated the matter to the relevant department, we will revert with the relevant feedback.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Oneplan Insurance's reply19 Aug 2021, 14:51
Official
Good day Thulani,
Thank you for taking the time to bring this to our attention.
We have attempted to contact you on the listed number; however, it was to no avail.
It is deeply concerning of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused as this is not the level of service that we aim to provide our clients with.
Please rest assured that this matter will be investigated and measures will be put in place to ensure that this does not reoccur.
We have acknowledged your complaint and we have escalated the matter to the relevant department, we will revert with the relevant feedback.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We have attempted to contact you on the listed number; however, it was to no avail.
It is deeply concerning of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused as this is not the level of service that we aim to provide our clients with.
Please rest assured that this matter will be investigated and measures will be put in place to ensure that this does not reoccur.
We have acknowledged your complaint and we have escalated the matter to the relevant department, we will revert with the relevant feedback.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan