IS
Imran S

1 reviews | Active since Mar 2017

22 Mar 2017, 06:09

Cancellation Of Policy (Policy Number ***)

<p>Good morning, </p> <p> </p> <p>Based on the level of service and complete incompetance shown from One Health I hereby request for the immediate cancellation of my policy ********** 31</p> <p> </p> <p>A word of caution to individuals potentially pursuing this service, approach this service provider with extreme caution. I have only held my policy for little over a 1 (one) month and the service received remains questionable.</p> <p> </p> <p>Thanks</p> <p>Imran Sayed </p>

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Mar 2017, 10:36
Official

Hi Mr Sayed,

Thank you for taking our call and allowing us the opportunity to resolve the matter.

We apologise for the poor service that you had received thus far, it is not the type of service that we pride ourselves on.
We have however processed your cancellation request within the cooling off period and will be refunding you for the premiums and the initiation fee as per your request.
The funds will reflect in your designated account within the next 5-7 days.

Kind Regards,
OnePlan