Cancellation

I'm fed up with getting response from you guys! You were quick to get me to sign up with you, but your after service is absolutely terrible. I've sent mail to Lesley-ann on 21 September to cancel my policy before it goes into action on the 1 October. This is before my 30 day sign-up date, which would mean that I'm not liable for any monies to be paid to you yet. You've ignored my mail, and the mail I sent on the 30 September where I requested an urgent feedback regarding the sms I received earlier that day that you'll be debiting money from my bank account...this after I've requested for my policy to be cancelled in time. I've reversed the money now at my bank that was debited by you...but now there's a service charge for that too! So, in my last mail that I sent I explained that I'll hold you liable for any service charges that will take place from my bank. I now want you to pay me R46.80 for thise service charges. I would also like my policy to be CANCELLED WITH IMMEDIATE EFFECT!!! If this doesn't happen by Tuesday, 6 October, I will consult legal action to be taken against you!