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Emily T
1 reviews | Active since Nov 2009
11 Aug 2023, 08:43
Can be a mission to ...
Can be a mission to get claims sorted out via the app because I don’t think all the documents are viewed correctly but I phoned this morning and a wonderful lady helped me and got it approved in a few seconds Normally One plan is on the ball
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Oneplan Insurance's replyOfficial
11 Aug 2023, 10:11Hi Emily,
Thank you for sharing your service experience with us and for letting us know how helpful the team was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for letting us know how helpful the team was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 Aug 2023, 10:11
Official
Hi Emily,
Thank you for sharing your service experience with us and for letting us know how helpful the team was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for letting us know how helpful the team was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan