PN
Pearl N
1 reviews | Active since Jun 2023
26 Jun 2023, 08:56
Cameron was a great help, she assisted me after my claim was rejected about a year ago, which I don't understand why
Cameron was a great help, she assisted me after my claim was rejected about a year ago, which I don't understand why. I had to pay back the money I used at the Dr's to Oneplan.
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Replies (1)
Oneplan Insurance's replyOfficial
26 Jun 2023, 10:47Hi Pearl,
We love that Cameron has made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are our number one priority, we aim to provide them with the best service possible and we are so proud of Cameron for assisting you in a wonderful manner,
Kindly note that once the funds have been utilized for any day-to-day benefit, we will require a detailed invoice for the claim to be finalized. Should you wish to load funds for another day-to-day claim, we would require the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds onto your Onecard.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
We love that Cameron has made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are our number one priority, we aim to provide them with the best service possible and we are so proud of Cameron for assisting you in a wonderful manner,
Kindly note that once the funds have been utilized for any day-to-day benefit, we will require a detailed invoice for the claim to be finalized. Should you wish to load funds for another day-to-day claim, we would require the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds onto your Onecard.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply26 Jun 2023, 10:47
Official
Hi Pearl,
We love that Cameron has made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are our number one priority, we aim to provide them with the best service possible and we are so proud of Cameron for assisting you in a wonderful manner,
Kindly note that once the funds have been utilized for any day-to-day benefit, we will require a detailed invoice for the claim to be finalized. Should you wish to load funds for another day-to-day claim, we would require the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds onto your Onecard.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
We love that Cameron has made such a lasting impression on you. Thank you for sharing your service experience with us. Our clients are our number one priority, we aim to provide them with the best service possible and we are so proud of Cameron for assisting you in a wonderful manner,
Kindly note that once the funds have been utilized for any day-to-day benefit, we will require a detailed invoice for the claim to be finalized. Should you wish to load funds for another day-to-day claim, we would require the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds onto your Onecard.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan