WW
Werner W

1 reviews | Active since Jan 2025

24 Jan 2025, 16:40

Called in and was explained how to load funds onto my One Plan Card and ended up paying cash only cause i forgot the card at hom but them processed a refund and within the same day it was finalised expecting refund i

Called in and was explained how to load funds onto my One Plan Card and ended up paying cash only cause i forgot the card at hom but them processed a refund and within the same day it was finalised expecting refund i. 3-5 Business day.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply24 Jan 2025, 16:50
Official
Hi Werner, 

Thank you for sharing your experience! We’re glad to hear that our team was able to assist you with processing a refund promptly. Resolving matters efficiently is always our goal, and we’re pleased everything was finalized within the same day. We appreciate your patience and understanding! 

Thank you for choosing Oneplan! 

Kind regards, 
Oneplan.