CP
Colleen P
1 reviews | Active since Jan 2022
14 Jan 2022, 18:28
Call Centre communication
Having to listen (and sometimes talk) on the telephone to an agent for 45 minutes when joining during work hours is exasperating. Within that time there will be numerous interruptions. Can OnePlan please consider having flexitime agents? Until 8 or 9 pm.
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Oneplan Insurance's replyOfficial
15 Jan 2022, 02:29Hi Colleen,
Thank you for reaching out to us and for being a part of the Oneplan Family.
We can arrange for one of our consultants to give you a call at the requested time, please kindly provide us with the date in which we should be in contact with you to further assist you.
Have a lovely weekend.
Kind Regards,
Oneplan
Thank you for reaching out to us and for being a part of the Oneplan Family.
We can arrange for one of our consultants to give you a call at the requested time, please kindly provide us with the date in which we should be in contact with you to further assist you.
Have a lovely weekend.
Kind Regards,
Oneplan
Oneplan Insurance's reply15 Jan 2022, 02:29
Official
Hi Colleen,
Thank you for reaching out to us and for being a part of the Oneplan Family.
We can arrange for one of our consultants to give you a call at the requested time, please kindly provide us with the date in which we should be in contact with you to further assist you.
Have a lovely weekend.
Kind Regards,
Oneplan
Thank you for reaching out to us and for being a part of the Oneplan Family.
We can arrange for one of our consultants to give you a call at the requested time, please kindly provide us with the date in which we should be in contact with you to further assist you.
Have a lovely weekend.
Kind Regards,
Oneplan