kS
kim S
1 reviews | Active since Jul 2015
04 May 2024, 11:50
Brilliant Pet Insurance
Absolutely amazing service from the Oneplan Hospital pre-authorisations team. My Gigi hurt her foot. I definitely didnt have the finances for her hospital admission. Heather Webster approved my pre-authorisation in a couple of hours and after submitting my invoice, it took less than 24 hours and Robyn Kotze approved my claim. Brilliant service.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
04 May 2024, 21:28Hi Kim,
We love that our Pre-Authorization department has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service skills. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Our love and well wishes are with Gigi.
Thank you for choosing Oneplan Insurance for your fur-babies needs.
Kind Regards,
Oneplan
We love that our Pre-Authorization department has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service skills. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Our love and well wishes are with Gigi.
Thank you for choosing Oneplan Insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply04 May 2024, 21:28
Official
Hi Kim,
We love that our Pre-Authorization department has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service skills. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Our love and well wishes are with Gigi.
Thank you for choosing Oneplan Insurance for your fur-babies needs.
Kind Regards,
Oneplan
We love that our Pre-Authorization department has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service skills. Our clients and fur-babies are our number one priority, and we are pleased to hear that we were able to create a memorable experience for you in your time of need.
Our love and well wishes are with Gigi.
Thank you for choosing Oneplan Insurance for your fur-babies needs.
Kind Regards,
Oneplan