Brilliant customer service

Item: Oneplan Insurance
Rating: 5
Author: Zaan T

My dog had an accident and needed an operation urgently. I contacted Oneplan, sent all the documents through and she went for the operation the same day. After surgery, I sent them the invoices and the same day they notified me that it has been approved. I was so relieved and happy. Awesome customer service, hassle free claim and no other issues. Looking forward to put my other babies on their pet insurance as well and looking forward to a bright future with them and Oneplan!!

Helpful (0)

Replies (2)

Zaan T's updateReviewer Update

25 Mar 2019, 16:35

Thanks so much specially to Kerry Neave!! You made this terrible ordeal with our baby much easier. You guys are awesome!!

Zaan T's update25 Mar 2019, 16:35

Reviewer Update

Thanks so much specially to Kerry Neave!! You made this terrible ordeal with our baby much easier. You guys are awesome!!

Oneplan Insurance's replyOfficial

26 Mar 2019, 14:45

Hi Zaan,

Thank you so much for your paw-sitive feedback. We are truly glad to hear that we were able to assist you and we wish your lovely fur-baby a speedy recovery.

We thank you for your ongoing support and for choosing Oneplan.

Regards,
The Oneplan Team

Oneplan Insurance's reply26 Mar 2019, 14:45

Official