BLIBDED BY PRICE SAVING- DECEIPTFUL DISHONEST

It is with utter disappointment to find out that a medical Insurance company would openly advertise wonderful insurance premiums to coax clients into thinking they getting a great deal only to find two months down the line when debit orders come off that tge costs failed to be mentioned by the telesales marketer were not added make this option MORE EXPENSIVE than other medical cover options. The mere fact that we wre sitting with this COVID pandemic, i have four kids qt home am a single Mom working for an NPO and pennoes need to be turned over twice before spending them. I cannot afford the cost change. I was told the cost for 4x blue packages was R750pm each plus the excess of R49 I think makibg it around R3200pm for four adults. Then I was told but its better if two go on as a couple my oldest son and his girlfriend as they earn minimal wage now with lockdown and I have to put them together. Now thats all good and fine.

No mention of additional management fees, no addiuional mention of commission over and above this price..now the actual cost to each person is over R1210 meaning we are NOT PAYING as was marketed but in fact approx R400 more pp which is tge saving I eould have initially made. I could not be more angry and more LIVID at the shear deceipt. I want a full transcript of this recording from my telephonic dealings with Bongani. Every client must be aware to NOT FALL FOR PRICE as in the end the cost will exceed the actual value and ypu cpuld have staued where ypu are quite comfortably. I have requested the transctipt. I also have all tge emails checkibg price price price..not once was commission or management fee additional mentioned by sales person. He left out tjose costs deliberately..cleatly as he was fully aware of what I was paying currently. To take adavantage of clients during this time of fear, financial insecurity, change. Lack of job security, a crazhing health system. THIS SICKENS ME TO MY INNER CORE! I want yo speak to the MD not some customer service officer...yeah right..DECEIPT AT ITS WORST!