DB
Dawd B

1 reviews | Active since Aug 2012

29 Jun 2018, 11:37

big NO to OnePlan

This is the worst pet insurance ever. Every time we want to claim something it gets rejected. We need to send in thousands of documentation and still, everything gets rejected.

Honestly, We spend hundreds of rands every month to get our children(dogs) the best insurance we can and yet we are getting the worst.

Unacceptable really!!!!

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Jun 2018, 12:20
Official

Hi Dawd,

We do apologise for your experience with us and for any inconvenience caused by this.

We are unable to locate your policy using your email address in your posting. In order to resolve this, may you kindly send an email to *** with your policy number and state that your email is regarding your Hello Peter complaint.

Regards,

The Oneplan Team