Beyond ****ed off now

I am a very ****ed off client and yes I say it in those word as that is exactly how I feel. I put in a claim last week Wednesday I find out that they didn't have my daughter on the policy. Even though I got an email stating she was added ONI then got told I have to pay in money as my daughter was not covered I done so immediately and still have not got an authorization. What if this was an emergency the service is shocking. Still have no feedback, not only that I have been bille incorrectly. According to the annual increase. Better get your stuff sorted out. Because I'm tired off back and forth<br> <br>