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Makwena M

1 reviews | Active since Sept 2024

09 Oct 2024, 08:55

Best Customer Service Ever!

I had the pleasure of interacting with Millicent Malandule during my recent experience with Oneplan, and I can’t speak highly enough of her professionalism and kindness. From the moment we connected, she was incredibly warm, attentive, and went above and beyond to assist me with my request. Millicent listened patiently, answered all of my questions with clarity, and made sure I felt understood and supported throughout the entire process. Her exceptional service and friendly demeanor is rare to find in customer care. Thank you Millicent, I hope to interact with you again if I need assistance in the future.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply09 Oct 2024, 11:54
Official
Hi Makwena, 

Thank you so much for sharing your wonderful experience with Millicent! We're delighted to hear about the professionalism, kindness, and support she provided during your recent interaction with Oneplan. At Oneplan, we strive to offer a caring and attentive service, and it's truly rewarding to know that Millicent went above and beyond to ensure you felt understood and supported throughout the process. 

We’ll be sure to pass along your kind words to her, and we’re glad you had such a positive experience. 

Thank you for choosing Oneplan! 

Warm regards,
Oneplan