kN
kelisha N

1 reviews | Active since Jan 2021

12 Jan 2021, 13:12

BEST CUSTOMER SERVICE AGENT - TEBOGO THOBEJANE

I would like to thank Mr Tebogo Thobejane , on the outstanding customer service. This gentlemen did not just look at me as a number added to his sales target . But a MOTHER!! a mother to a fur baby . My little one is currently in hospital and that is when i decided he needs to be insured. Tebogo was extremely patient and explained everything in detail even provided examples of how the insurance will be used . He gave me reassurance that my boy will get well soon . I would absolutely recommend this company to anyone who loves their fur baby as much as i love mine . We thank you once again . Well wishes to you Tebogo !! . We hope you continue to grow in your position in that company . One pet surely has one oft he best agents there is out there. And i speak from having experience in a call centre

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Jan 2021, 14:12
Official
Hi Kelisha,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. Our fur-family is important to us and we hope to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. 
We are delighted to hear that Tebogo has made such a lasting impression on you and we will be sure to recognize his efforts.

Welcome to the family, we look forward to a long and fruitful relationship. Please give our love to your fur-babies Jayden and Kole. We hope your little one has a speedy recovery.
 
Kind Regards,
Oneplan