Below poor service
So apparently the pics I uploaded for my car were fuzzy and I needed to reload, today I get a message that the policy is cancelled because my car looks damaged.
I find that very strange as to which pics show that my car is damaged???
Helpful (0)
Replies (3)0
Replies (3)
Oneplan Insurance's replyOfficial
03 Oct 2019, 10:59Good day Nikeziwe,
Please accept our sincerest apologies for any inconvenience which has been caused.
Kindly allow us some time to investigate the matter and we will revert back to you with the relevant feedback.
Kind regards
The Oneplan Team
Please accept our sincerest apologies for any inconvenience which has been caused.
Kindly allow us some time to investigate the matter and we will revert back to you with the relevant feedback.
Kind regards
The Oneplan Team
Oneplan Insurance's reply03 Oct 2019, 10:59
Official
Good day Nikeziwe,
Please accept our sincerest apologies for any inconvenience which has been caused.
Kindly allow us some time to investigate the matter and we will revert back to you with the relevant feedback.
Kind regards
The Oneplan Team
Please accept our sincerest apologies for any inconvenience which has been caused.
Kindly allow us some time to investigate the matter and we will revert back to you with the relevant feedback.
Kind regards
The Oneplan Team
Oneplan Insurance's replyOfficial
07 Oct 2019, 12:29Kindly note that an email has been sent to you in this regard.
Please refer to your emails.
Kind regards
The Oneplan Team
Please refer to your emails.
Kind regards
The Oneplan Team
Oneplan Insurance's reply07 Oct 2019, 12:29
Official
Kindly note that an email has been sent to you in this regard.
Please refer to your emails.
Kind regards
The Oneplan Team
Please refer to your emails.
Kind regards
The Oneplan Team
's updateReviewer Update
12 Oct 2019, 12:25I read your email and it is a whole lot of nonsense as this very car was insured by you since last year, I made a payment in August but than you canceled my cover only to give me a new policy number and premium amount. Nothing had changed in my car since I uploaded the images for the previous policy but now all of a sudden it's not in a good condition, laughable really.
's update12 Oct 2019, 12:25
Reviewer Update
I read your email and it is a whole lot of nonsense as this very car was insured by you since last year, I made a payment in August but than you canceled my cover only to give me a new policy number and premium amount. Nothing had changed in my car since I uploaded the images for the previous policy but now all of a sudden it's not in a good condition, laughable really.