SJ
Sinead J
1 reviews | Active since Oct 2015
19 Feb 2016, 03:37
Beating around the bush!
Alright, so I requested for my policy to be cancelled and was advised that I will be contacted \shortly\" by one of their agents. No communication received, until I sent like three follow up emails thereafter... However, my cellphone can no longer accept any phone calls because I have a data sim card. I just want the policy cancelled, do not want any sugar coated calls again. Just cancel the darn policy and send me some sort of confirmation thereof. I am able to communicate via email or this platform, if there is no other means of communicating in this regard.<br> <br> Email address: [Email Removed]<br> Secondary Email Address: [Email Removed]"
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Replies (1)0
Replies (1)Oneplan Insurance's replyOfficial
19 Feb 2016, 09:43Hello SaarahNayd,
Thank you for bringing the above to our attention.
Please note that your policy has been cancelled for inception (01/03/2016), during the cooling of period.
Kindly note that there will be no debit on your account.
We do apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Onepet Customer Care
Thank you for bringing the above to our attention.
Please note that your policy has been cancelled for inception (01/03/2016), during the cooling of period.
Kindly note that there will be no debit on your account.
We do apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Onepet Customer Care
Oneplan Insurance's reply19 Feb 2016, 09:43
Official
Hello SaarahNayd,
Thank you for bringing the above to our attention.
Please note that your policy has been cancelled for inception (01/03/2016), during the cooling of period.
Kindly note that there will be no debit on your account.
We do apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Onepet Customer Care
Thank you for bringing the above to our attention.
Please note that your policy has been cancelled for inception (01/03/2016), during the cooling of period.
Kindly note that there will be no debit on your account.
We do apologise for any inconvenience caused to you.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Onepet Customer Care
