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shentz S

1 reviews | Active since Dec 2016

24 Aug 2020, 15:34

Bad service, lack of feedback

I have submitted documents to Oneplan on behalf of my grandparents and I have not received feedback after following up. Please would someone give me a call to provide feedback.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Aug 2020, 16:49
Official
Hi Shenta,

Thank you for taking our call and allowing us the opportunity to resolve the matter.

As per our telephonic discussion, the queries enquired about have been resolved and the communication sent to the primary contact details on your grandparents policy via email and SMS.

Kind Regards
Oneplan