MHTb
Maria Hendrina Tiran babstiran
1 reviews | Active since Feb 2024
04 Jul 2024, 09:37
Bad service, but not shy to take your monthly premium
It is just impossible to deal with this insurance. Just to do a name switch is a nightmare, not even to mention to do a claim
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Oneplan Insurance's replyOfficial
04 Jul 2024, 11:41Dear Maria,
Thank you for taking the time to bring this to our attention. Our clients are important to us and we aim to provide them with the best service possible.
We sincerely apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
We have acknowledged your complaint and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply04 Jul 2024, 11:41
Official
Dear Maria,
Thank you for taking the time to bring this to our attention. Our clients are important to us and we aim to provide them with the best service possible.
We sincerely apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
We have acknowledged your complaint and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Oneplan