1 reviews | Active since Jul 2015
Bad service
Good day this complain is regarding one plan medical scheme for pets, I've paid the premiums for 2 months and still haven't received the card. I need the card in order to take my dog to the vet. Their service is very bad and every time we call they tell us they will send the cards. This service is really bad.
Hi Mayeshan,
We do apologize for the inconvenience. Please provide us with a policy number in order for us to rectify this.
Regards,
The Oneplan Team
Hi Mayeshan,
We do apologize for the inconvenience. Please provide us with a policy number in order for us to rectify this.
Regards,
The Oneplan Team
Hi Mayeshen,
As discussed with your wife, your card is out for delivery today. You're able to contact our social media team should you have any further queries.
Regards,
The Oneplan Team
Hi Mayeshen,
As discussed with your wife, your card is out for delivery today. You're able to contact our social media team should you have any further queries.
Regards,
The Oneplan Team