1 reviews | Active since Oct 2015
BAD SERVICE
<p>I notified that I’d like to upgrade & change banking details, since beginning of May, today I ended up cancelling because of the bad service I received. Being referred to different people all the time & empty promises to be called back. Not recommended at all!!!!!</p>
Hi Kerry,
Thank you for taking the time to bring this to our attention.
We have noted all your concerns and are investigating the matter further, will be in contact with you shortly.
We apologise for the delay.
Kind Regards
Oneplan
Hi Kerry,
Thank you for taking the time to bring this to our attention.
We have noted all your concerns and are investigating the matter further, will be in contact with you shortly.
We apologise for the delay.
Kind Regards
Oneplan
Hi Kerry,
Thank you for taking our call and allowing us the chance to resolve your query.
We apologise for the inconvenience and the delay in service, please rest assured that corrective measures have been put in place to ensure that this doesn't happen again.
As per our telephonic discussion, your policy has been upgraded as per your request for the 01/06/2017.
Kind Regards,
Oneplan
Hi Kerry,
Thank you for taking our call and allowing us the chance to resolve your query.
We apologise for the inconvenience and the delay in service, please rest assured that corrective measures have been put in place to ensure that this doesn't happen again.
As per our telephonic discussion, your policy has been upgraded as per your request for the 01/06/2017.
Kind Regards,
Oneplan