Bad service
<p>So its been now 4 times that one plan is not sorting my problems. The card they gave me is not working because it is saing wrong pin the whole time. Even if I request a new one. And if I phone then I have to phone everytime different people to sort the problems. And there is always no manager that I can talk to. He/she is always "out". I am so sick of this. And everytime i talke to someone they can not help me. Or say they will phone me back with no results !</p>
Hi Nicolaas,
Thank you for taking our call and allowing us the opportunity to correct this.
We apologise for the inconvenience caused by this and an internal investigation has been launched to correct the problems with your Oneplan card.
In the interim a refund request has been processed to pay out the refund into your direct bank account while we conclude the investigation and correct the matter.
Kind Regards
OnePlan
Hi Nicolaas,
Thank you for taking our call and allowing us the opportunity to correct this.
We apologise for the inconvenience caused by this and an internal investigation has been launched to correct the problems with your Oneplan card.
In the interim a refund request has been processed to pay out the refund into your direct bank account while we conclude the investigation and correct the matter.
Kind Regards
OnePlan