RM
Rose M

1 reviews | Active since Jul 2017

12 Jul 2017, 01:23

Bad service

<p>good day.</p> <p> </p> <p>i am so disappointed at oneplan health insurance. After sending so many emails and making calls, asking them to cancel my oneplan health insurance, even today is not cancelled. </p> <p>If these is your way of delaying cancellation so you can continuously bill us for things we do not need that is too *********.</p> <p>your consultants kept on saying your turn around time is 48hours but it's been weeks now . If you delaying in doing this one simple request how do I trust you to pay my claims. </p> <p>Please cancel my oneplan health insurance I am done with you and never again.</p>

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Jul 2017, 08:23
Official

Hi Rose,

We sincerely apologize for the inconvenience caused. We are escalating this matter to a manager to ensure that your cancellation is resolved immediately. Thank you for your patience.

Kind Regards,

The Oneplan Team