TM
Thato M

1 reviews | Active since Oct 2013

29 Sept 2015, 09:33

Awaiting Cardr

I was told I will get my oneplan card on the 1st September and I am still waiting. I took health insurance so that when I do not have money I can use it. <br> I spoke to Nonhlanhla who referred me to Roland Govender and he promised on the 4th September that I will receive my card and I am still awaiting. <br> I spoke to a lot of consultants that said they got the address wrong and I have updated and confirmed over and over and I am sick and Tired now. Can I have my card TODAY!!!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Sept 2015, 16:11
Official
Hello Thato.Maphike,

Thank you for raising the above with us.

Please allow us to apologise for the inconvenience caused as well as thank you for your patience.

We are pleased that you have now received your card.

Please feel free to contact us directly should you require any further assistance.

Kind Regards
Thaneshree Konar
Oneplan Customer Care