PM
Par M
1 reviews | Active since Jan 2019
28 Jan 2025, 15:34
AVOID!!!
These guys are *********** ****mers. Quick to harass you, slow to deal with claims. I do not recommend at all. And there WhatsApp chat? What a joke.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
28 Jan 2025, 16:15Hi Par,
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed. Thank you for taking our call to discuss your concerns, and as per your request, we have escalated for a consultant to be in touch with you to assist further.
We appreciate the opportunity to have a look into this for you and hopefully restore the experience you've had with our services.
We once again apologize for all that you have been through.
Kind regards,
Oneplan.
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed. Thank you for taking our call to discuss your concerns, and as per your request, we have escalated for a consultant to be in touch with you to assist further.
We appreciate the opportunity to have a look into this for you and hopefully restore the experience you've had with our services.
We once again apologize for all that you have been through.
Kind regards,
Oneplan.
Oneplan Insurance's reply28 Jan 2025, 16:15
Official
Hi Par,
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed. Thank you for taking our call to discuss your concerns, and as per your request, we have escalated for a consultant to be in touch with you to assist further.
We appreciate the opportunity to have a look into this for you and hopefully restore the experience you've had with our services.
We once again apologize for all that you have been through.
Kind regards,
Oneplan.
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed. Thank you for taking our call to discuss your concerns, and as per your request, we have escalated for a consultant to be in touch with you to assist further.
We appreciate the opportunity to have a look into this for you and hopefully restore the experience you've had with our services.
We once again apologize for all that you have been through.
Kind regards,
Oneplan.