TL
Thandolwethu L

1 reviews | Active since Jan 2024

08 Apr 2025, 03:32

At the moment I am not very happy with One Plan the insurance company as a whole

At the moment I am not very happy with One Plan the insurance company as a whole. Their new policies are not fair. However, there was an individual who made my experience with One Plan much better and that person is Tshegofatso Matlakala. He was a great help. I really appreciate his efforts 🙏 😃

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply08 Apr 2025, 06:41
Official
Dear Thandolwethu, 

Thank you for your honest feedback. We're sorry to hear that you’re feeling disappointed with certain aspects of our new policies. Your concerns are important to us, and we’ll be sure to share them with the relevant teams for further review. 

That said, we’re truly pleased to hear that Tshegofatso made a positive difference in your experience. We’ll make sure he receives the recognition he deserves for his outstanding support. Your appreciation means a lot to us. 

Kind regards, 
Oneplan.