DB
Deon B

1 reviews | Active since Jan 2014

11 Oct 2023, 09:55

Anthekosi Guntu assisted with loading a claim for both my kids

Anthekosi Guntu assisted with loading a claim for both my kids. I struggled to load it on the app and he assisted in a very short time

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Oct 2023, 12:09
Official
Hi Deon,

Thank you for sharing your service experience with us and for complimenting Anthenkosi on his excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
 
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Anthenkosi has made a lasting impression on you.
 
Please give our love to  Sophia and Alexander.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
      
Kind Regards,
Oneplan