LR
Lize R

1 reviews | Active since Sept 2017

28 Mar 2025, 20:08

Amazing service

We submitted two claims to oneplan pet insurance, one was for a planned operation and one was an emergency surgery after the first surgery. Luckily we have oneplan pet insurance. I really urge people with pets to get in touch with oneplan and get insurance as soon as possible. We went through a terrible ordeal and we are so lucky that our baby survived. Every consultant from oneplan has been extremely helpful. They react quickly and efficiently. I was assisted by Kim Street on a Friday evening at 20:00. Thank you Kim and thank you oneplan, we are so grateful for the compassion with which you handle claims.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Mar 2025, 14:46
Official
Hi Lize, 

Thank you for sharing your experience. We’re so glad your fur baby made it through such a difficult time, and we truly appreciate your kind words about our team. It’s heartwarming to hear that Kim and our team could provide the support you needed. Your recommendation means the world to us, and we’re honored to be part of your pet’s journey. 

Wishing your little one a smooth recovery! 

Kind regards, 
Oneplan.