HN
Heidi N

1 reviews | Active since Feb 2024

03 Jun 2024, 11:27

Am happy with one pl...

Am happy with one plan assurance but just bc a bit disappointed that Nunu shall not be insured for a sterilization, this month

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Jun 2024, 13:25
Official
Hi Heidi,

Thank you for sharing your service experience with us. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. 

Kindly note that voluntary sterilization for your fur-baby will be covered under the Pet Med Savings benefit which is used for preventative care claims up to the annual cover limit of R800, should clients request more cover, they can choose to add on the Pet Med Booster which carriers a 30 day waiting period and offers an additional amount of R800 towards preventative care claims. 
 
Should you need further assistance, kindly do feel free to engage with us on our WhatsApp platform *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you. 

Please give our love to Nunu.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan