1 reviews | Active since Mar 2017

05 Nov 2024, 09:39

Always the best, I h...

Always the best, I had an emergency, I thought I had used all my funds, but I had 1 left, luckily and sitting at the vet now, funds were loaded immediately and that fast

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Nov 2024, 11:38
Official
Hi Desre,

Thank you for taking the time to post this wonderful compliment for the service you received from the team. We’re thrilled to hear that your claiming experience was as hassle-free as it was. Our fur-family is important to us and we aim to provide them with the best service possible. 

Kindly note that once the annual cover limit has been exceeded the cover limit benefit will renew on the anniversary of your policy. 

Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
    
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
    
Kind Regards,
Oneplan