AVdB
Alta Van den Broek

1 reviews | Active since Jun 2021

12 Oct 2023, 10:52

Always helpful and was very sympathetic when Bella passed on

Always helpful and was very sympathetic when Bella passed on. It is only a pleasure to deal with Oneplan. Shari Govender also assisted me this morning with transferring funds for Milos visit to the vet tomorrow and with resetting my pin on my card. I refer people to Oneplan due to the good service I receive at all times. Will also add my new furbaby in 2 weeks time.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Oct 2023, 14:07
Official
Hi Alta,

Thank you for sharing your service experience with us. Your 5-star rating on the service received from the Shari is highly valued. 
 
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible and we are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family. 

We are pleased to hear that you found an insurer that exceeds your expectations, and we are so proud of the team for always assisting you in a professional manner.
Please give our love to Milo, may the memories you share with Bella, forever be close to your heart, and we look forward to having your new fur-babies join the Oneplan Family
     
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
      
Kind Regards,
Oneplan