MB
Michelle B

1 reviews | Active since Nov 2017

15 Feb 2022, 09:37

Always been very happy with my Oneplan pet Insurance, but using the Medical side for Optometry has it challenges

Always been very happy with my Oneplan pet Insurance, but using the Medical side for Optometry has it challenges. At least Rutendo tried to assist at best possible. Thank you Rutendo for trying your best.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply15 Feb 2022, 12:31
Official
Hi Michelle,

Thank you for taking the time to post this lovely compliment on the service you have received from Rutendo. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances Rutendo has made such a lasting impression on you, we will be sure to recognize her efforts.   

If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance. 

We look forward to a keeping you impressed for the years to come.

Kind Regards,
Oneplan