DB
Daleen B
1 reviews | Active since Aug 2016
18 Feb 2026, 16:42
Although they took a while to respond on whatsapp, SOPHIE apologized for that and was very helpful and assisted me
Although they took a while to respond on whatsapp, SOPHIE apologized for that and was very helpful and assisted me. She was very informative and explained the process. With her help I managed to do what I needed to do. Thank you SOPHIE.
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Replies (1)
Oneplan Insurance's replyOfficial
18 Feb 2026, 19:09Hi Daleen,
Thank you for your honest and thoughtful feedback! Oneplan appreciates your patience and is glad to hear that Sophie provided helpful, informative assistance and guided you through the process successfully. We’ll be sure to share your kind words with her. Your support means a great deal to us.
Kind regards,
Oneplan.
Thank you for your honest and thoughtful feedback! Oneplan appreciates your patience and is glad to hear that Sophie provided helpful, informative assistance and guided you through the process successfully. We’ll be sure to share your kind words with her. Your support means a great deal to us.
Kind regards,
Oneplan.
Oneplan Insurance's reply18 Feb 2026, 19:09
Official
Hi Daleen,
Thank you for your honest and thoughtful feedback! Oneplan appreciates your patience and is glad to hear that Sophie provided helpful, informative assistance and guided you through the process successfully. We’ll be sure to share your kind words with her. Your support means a great deal to us.
Kind regards,
Oneplan.
Thank you for your honest and thoughtful feedback! Oneplan appreciates your patience and is glad to hear that Sophie provided helpful, informative assistance and guided you through the process successfully. We’ll be sure to share your kind words with her. Your support means a great deal to us.
Kind regards,
Oneplan.