RR
Rbtsw R
1 reviews | Active since Nov 2023
15 Jan 2025, 12:15
Although the respons...
Although the responses weren’t quite as quick as expected but I am satisfied with how Sophie ensured I got answers to my questions to the core and that allayed my anxiety so swiftly.
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Oneplan Insurance's replyOfficial
15 Jan 2025, 12:21Hi Rbtsw,
Thank you for your honest feedback. While we regret that our initial response time didn’t meet your expectations, we’re glad to hear that Sophie went above and beyond to provide thorough answers and alleviate your concerns. Ensuring your peace of mind is our priority, and we’re thrilled Sophie could deliver that. We’ll continue working on improving our services to enhance your experience even further.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your honest feedback. While we regret that our initial response time didn’t meet your expectations, we’re glad to hear that Sophie went above and beyond to provide thorough answers and alleviate your concerns. Ensuring your peace of mind is our priority, and we’re thrilled Sophie could deliver that. We’ll continue working on improving our services to enhance your experience even further.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply15 Jan 2025, 12:21
Official
Hi Rbtsw,
Thank you for your honest feedback. While we regret that our initial response time didn’t meet your expectations, we’re glad to hear that Sophie went above and beyond to provide thorough answers and alleviate your concerns. Ensuring your peace of mind is our priority, and we’re thrilled Sophie could deliver that. We’ll continue working on improving our services to enhance your experience even further.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your honest feedback. While we regret that our initial response time didn’t meet your expectations, we’re glad to hear that Sophie went above and beyond to provide thorough answers and alleviate your concerns. Ensuring your peace of mind is our priority, and we’re thrilled Sophie could deliver that. We’ll continue working on improving our services to enhance your experience even further.
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.