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Berna Berna.paragon
1 reviews | Active since Aug 2022
18 Sept 2023, 12:29
Although the OnePlan WhatsApp number is taking a lot longer than previously to load claims Mamsy Chokwe still helped me with my claims professionally and rep**** to my queries when I asked it
Although the OnePlan WhatsApp number is taking a lot longer than previously to load claims Mamsy Chokwe still helped me with my claims professionally and rep**** to my queries when I asked it. I took off one of the stars because of the waiting time on WhatsApp not because of the service I received from Mamsy Chokwe.
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Oneplan Insurance's replyOfficial
18 Sept 2023, 15:54Hi Berna,
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced as we strive to attend to all our queries in a timely manner and are happy to hear you are happy with the service provided.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced as we strive to attend to all our queries in a timely manner and are happy to hear you are happy with the service provided.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply18 Sept 2023, 15:54
Official
Hi Berna,
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced as we strive to attend to all our queries in a timely manner and are happy to hear you are happy with the service provided.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced as we strive to attend to all our queries in a timely manner and are happy to hear you are happy with the service provided.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan