KR
Karen R
1 reviews | Active since Jun 2022
22 Jun 2025, 13:19
Although I do seem t...
Although I do seem to sit on hold for a long time telephonically, there whatsapp line works incredibly well.
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Replies (1)
Oneplan Insurance's replyOfficial
22 Jun 2025, 16:17Hi Karen,
Thank you for your honest feedback. We're sorry to hear about the long wait times on our phone line, and we appreciate your patience. We're glad, however, that our WhatsApp line has been working well for you—it’s great to know it’s providing the efficient support you need. We'll definitely take your input into account as we continue working to improve all our service channels.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for your honest feedback. We're sorry to hear about the long wait times on our phone line, and we appreciate your patience. We're glad, however, that our WhatsApp line has been working well for you—it’s great to know it’s providing the efficient support you need. We'll definitely take your input into account as we continue working to improve all our service channels.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Oneplan Insurance's reply22 Jun 2025, 16:17
Official
Hi Karen,
Thank you for your honest feedback. We're sorry to hear about the long wait times on our phone line, and we appreciate your patience. We're glad, however, that our WhatsApp line has been working well for you—it’s great to know it’s providing the efficient support you need. We'll definitely take your input into account as we continue working to improve all our service channels.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for your honest feedback. We're sorry to hear about the long wait times on our phone line, and we appreciate your patience. We're glad, however, that our WhatsApp line has been working well for you—it’s great to know it’s providing the efficient support you need. We'll definitely take your input into account as we continue working to improve all our service channels.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.