JG
Johan G

1 reviews | Active since Jul 2023

04 Jul 2023, 13:33

All well and slick I...

All well and slick I just did not know how to start using my Onecard! the PIN and to load with money?

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply04 Jul 2023, 17:51
Official
Hi Johan,

Thank you for choosing Oneplan as your preferred insurance for your needs. We believe in providing the best service to our clients and we are delighted to have you join the Oneplan Family.
 
Kindly note that for day-to-day claims, funds can be loaded via the Oneplan app. You can log onto your App and select the benefit you would like to claim for, and the funds will be available within 60 seconds on your Onecard. We do require a detailed invoice to ensure that the funds that were utilized correctly. Once you have swiped your Onecard (just like swiping a debit card) at the provider, you can immediately snap and upload your documents. Invoices can be sent to us via the Oneplan App, via Whatsapp on *** or an email can be sent to ***.  Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
 
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship. 

Kind Regards, 
Oneplan