1 reviews | Active since Nov 2016

05 Sept 2018, 16:22

All they do is take your money! Don't trust them!

1. Took 5 months to deliver my card. 2. Failed to detect a debit made to them on 27/06/2018, I had to call them to follow up after my claim was rejected when I wanted to use their product.

In both cases all they could do was to apologise.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Sept 2018, 16:39
Official

Hi Bathandwa,

We're sorry to hear about your experience with us and for any inconvenience caused by this.

We are unable to locate a policy as there are no details listed in your posting. May we ask that you kindly send an email to *** with your policy number so that we may assist further. Please do state that your email is regarding the Hello Peter complaint.

We look forward to hearing from you.

Regards,

The Oneplan Team