1 reviews | Active since Jan 2017

15 Mar 2019, 18:50

All Round Negative Experiences

Inefficient customer service and absolutely obtuse processes and protocols. Repeat erroneous mistakes with my account. As far as the claims process goes, convoluted and downright frustrating.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Mar 2019, 22:26
Official
Hi Dez,

We are terribly sorry to hear about your experience with us and for any inconvenience caused by this. We find your post very concerning and would really like to look into the matter to assist further.

Please do allow us some time to have a look into your policy and we will revert back to you thereafter.

Regards,
The Oneplan Team