All questions asked was clearly answered and I needed Authorization urgently which was given under an hour

Hi Melissa,

Thank you for sharing your service experience with us. We’re delighted to hear that our Authorizations team assisted you with excellent customer service in your time of need. Our clients are important to us, we aim to provide them with the best service possible, and we are so proud of the team for assisting you in a wonderful manner.
Our well wishes are with you and your family. 
  
Thank you for choosing Oneplan for your insurance needs. 
        
Kind Regards,
Oneplan