1 reviews | Active since Apr 2017

06 Oct 2023, 13:04

Agent was helpful

Agent was helpful. But the problem itself is something of an inconvenience... Debit from the previous month was late due to mix up of debit dates... I made the payment but they didn't activate my account again.. So now when I need to use it doesn't allpa

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply06 Oct 2023, 14:22
Official
Hi Verona,

Thank you for sharing your service experience with us. Our clients are our number one priority, and we aim to provide them with the best service possible. 
 
We apologize for any inconvenience that may have been caused, we have acknowledged your query and we have escalated the matter to the relevant department, one of our consultants will be in contact with you.

Kind Regards,
Oneplan