D
Dehan
1 reviews | Active since Nov 2024
27 Nov 2024, 14:04
Agent was friendly and could assist quickly
Agent was friendly and could assist quickly. Only negative is the refund turn around time. Other than that it was a pleasant experience.
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Oneplan Insurance's replyOfficial
27 Nov 2024, 15:52Hi Dehan,
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible.
Kindly note that claim refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible.
Kindly note that claim refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply27 Nov 2024, 15:52
Official
Hi Dehan,
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible.
Kindly note that claim refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from the team is highly appreciated. Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible.
Kindly note that claim refunds that are processed into the Onecard will reflect within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan