After so many attempts to get assistance with the OneCard or just someone to explain better to me , Peter finally came to the rescure and I'll be more satisfied once i see my OneCard delivered

Hi Pearl,

Thank you for sharing your service experience with us. We sincerely apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are pleased to hear that despite the circumstances the team has made such a lasting impression on you as we value all our clients.
 

If you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you. 

We look forward to a long and fruitful relationship.

Kind Regards,
Oneplan