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Donna D

1 reviews | Active since Jun 2023

30 Jun 2023, 11:18

After quite a month of getting to all sorts of medical things, I had quite a list of admin processing (and some rather confusing) to do on my OnePlan policy

After quite a month of getting to all sorts of medical things, I had quite a list of admin processing (and some rather confusing) to do on my OnePlan policy. I made a cup of coffee and expected to be here for a while. Well what a pleasant surprise! Cameron and Rutando on the whatsapp help line were an absolute dream and sorted me out with EVERYTHING before the coffee was even finished. Thank you so much to both of you for the wonderful, helpful, efficient and generally fun assistance.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply30 Jun 2023, 12:37
Official
Hi Donna,

We love that our team made such a lasting impression on you. Thank you for sharing your service experience with us, we’re thrilled to hear that the team assisted you as nicely as they did and that your claiming experience is always hassle-free. Our clients are important to us, and we aim to provide them with the best service possible.
 
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship. 

Thank you for choosing Oneplan for your insurance needs. 
     
Kind Regards,
Oneplan