KR
Keshisha R
1 reviews | Active since Mar 2009
25 Sept 2025, 16:00
After much confusion from some of the agents, I had a lovely lady, Lucy, who assisted with my query and clarified everything perfectly
After much confusion from some of the agents, I had a lovely lady, Lucy, who assisted with my query and clarified everything perfectly. She was patient and did not come across as frustrated as some do sometimes. Keep it up Lucy!🤗
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Replies (1)
Oneplan Insurance's replyOfficial
25 Sept 2025, 16:02Hi Keshisha,
Thank you for sharing this thoughtful feedback! We’re so glad Lucy was able to assist you with patience and clarity, turning a confusing situation into a positive experience. We’ll be sure to share your kind words with her.
Kind regards,
Oneplan.
Thank you for sharing this thoughtful feedback! We’re so glad Lucy was able to assist you with patience and clarity, turning a confusing situation into a positive experience. We’ll be sure to share your kind words with her.
Kind regards,
Oneplan.
Oneplan Insurance's reply25 Sept 2025, 16:02
Official
Hi Keshisha,
Thank you for sharing this thoughtful feedback! We’re so glad Lucy was able to assist you with patience and clarity, turning a confusing situation into a positive experience. We’ll be sure to share your kind words with her.
Kind regards,
Oneplan.
Thank you for sharing this thoughtful feedback! We’re so glad Lucy was able to assist you with patience and clarity, turning a confusing situation into a positive experience. We’ll be sure to share your kind words with her.
Kind regards,
Oneplan.