RC
Raschelle C
1 reviews | Active since Sept 2023
04 Oct 2023, 15:09
After going back and forth with so many consultants and the courier service for more than a month
After going back and forth with so many consultants and the courier service for more than a month. It took Pascal Manana, 1 phone call to me and her magic, and my card was finally delivered the same day. She listened to my rant and sorted out my issue. Thank you very much for your speedy service.😁
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Replies (1)
Oneplan Insurance's replyOfficial
04 Oct 2023, 18:45Hi Raschelle,
We love that Pascal has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard and we appreciate the opportunity granted to restore that experience.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
We love that Pascal has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard and we appreciate the opportunity granted to restore that experience.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply04 Oct 2023, 18:45
Official
Hi Raschelle,
We love that Pascal has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard and we appreciate the opportunity granted to restore that experience.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
We love that Pascal has made such a lasting impression on you. Thank you for sharing your service experience with us.
We sincerely apologize for any delays you may have experienced regarding the delivery of your Onecard and we appreciate the opportunity granted to restore that experience.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Oneplan