PP
Pamela P
1 reviews | Active since May 2026
04 May 2026, 12:31
After experiencing a couple of problems trying to put through a claim for one of my pets, I chatted with Krystal Padayachee via WhatsApp
After experiencing a couple of problems trying to put through a claim for one of my pets, I chatted with Krystal Padayachee via WhatsApp . She explained to me where I was going wrong. After following her instructions the problem was solved. Thank you Krystal Padayachee ! You were most helpful. Kind regards, Pamela Cilliers.
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Replies (1)
Oneplan Insurance's replyOfficial
04 May 2026, 12:42Hi Pamela,
Thank you so much for taking the time to share your experience, Pamela. We’re glad to hear that Krystal was able to assist you via WhatsApp, clearly explain the issue, and help resolve your claim successfully. Your kind words are truly appreciated and will be shared with Krystal. We’re always here to support you whenever you need us.
Kind regards,
Oneplan.
Thank you so much for taking the time to share your experience, Pamela. We’re glad to hear that Krystal was able to assist you via WhatsApp, clearly explain the issue, and help resolve your claim successfully. Your kind words are truly appreciated and will be shared with Krystal. We’re always here to support you whenever you need us.
Kind regards,
Oneplan.
Oneplan Insurance's reply04 May 2026, 12:42
Official
Hi Pamela,
Thank you so much for taking the time to share your experience, Pamela. We’re glad to hear that Krystal was able to assist you via WhatsApp, clearly explain the issue, and help resolve your claim successfully. Your kind words are truly appreciated and will be shared with Krystal. We’re always here to support you whenever you need us.
Kind regards,
Oneplan.
Thank you so much for taking the time to share your experience, Pamela. We’re glad to hear that Krystal was able to assist you via WhatsApp, clearly explain the issue, and help resolve your claim successfully. Your kind words are truly appreciated and will be shared with Krystal. We’re always here to support you whenever you need us.
Kind regards,
Oneplan.