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EVLYN P

1 reviews | Active since Sept 2012

18 Oct 2019, 14:06

Acknowledging greatness! - Luciano Moseleni

Most times all you see on this site are bad reviews, today I just want to take a moment to say a big thank you to Luciano Moseleni of One Plan Pet Insurance. Luciano responded to my comment via facebook and thereafter communicated to be via Facebook messenger, always so prompt, professional and courteous. he gave me regular feedback and updates as to what was happening with my claim and for this great service, I thank you! One Plan I hope you recognize what an asset you have in your company, the customer service industry definitely needs more people like you!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Oct 2019, 14:47
Official
Hi there Evelyn, 

We're glad to hear that Luciano was able to assist you in this regard as we do strive to provide excellent service on a daily basis. Your wonderful review is highly valued! 

Thank you for choosing Oneplan for your insurance needs. 

Kind regards
The Oneplan Team